© Copyright 2019  Business Communications Management Hellas

Our Expertise

BCM Hellas is a private company based in Athens Greece carrying many years of experience in the telecommunications and IT sector.

We provide Solutions and services for SME and SMB companies offering turn key solutions according to customer needs.

IP and TDM telephony

 

We have an extensive expertise in telephony solutions both on TDM – Digital – Analog and Voice Over IP platforms.

We are fully certified to design, sell implement and support the Avaya – Nortel Heritage BCM telephony solutions including all product range in SMB portfolio. In addition we are fully certified to design sell and implement and support the Avaya IP Office telephony solutions.

We can design sell implement and support all the BCM family products , like BCM50/BCM200/BCM400/BC450/BCM1000 and Norstar TDM platfoms.

We can design sell implement and support all the IP office family products like

IP500, IP500V2 and IPO Legacy products.

 

Data Neworking

 

We can provide design and implementation for every Data Networking demand. We provide VPN - Virtual Private Networking Solutions in order to secure connect offices and remote users together, we provide.

 

DATA and Voice Security

 

We can provide design and services for data and voice security offering solutions for Firewalls and Voice recording systems and software.

IT Management & Support

 

We provided IT Management for small companies that there is no need to have a dedicated IT person. We provide all IT and Telecoms tasks on a contract base leaving the customer relaxed to achieve his business goals. We provide 8 x 5 or  24 x 7 support services based on customer needs.

Cabling and Infrastructure

 

We provide cabling installation and termination for 10/100/1000 mbps networks or 10 Gigabit networks depending on customer requirements.

IT and Telecoms training

 

Business Communication Hellas is a certified trainer for BCM and IPO solutions. We provide IT and Telecoms training in order to educate customer and clients , phone system users, and Call Center Agents - Supervisors and System / PBX Administrators.

Cabling and Infrastructure

 

Our product portfolio is based on the Avaya and Nortel Heritage products for SME telephony and Data Networking. In addition we provide complimentary solutions for voice recording and security, Computer Telephony Integration CTI solutions and other related products and solutions.

We provide custom and turn key solutions based on customer needs. We are Microsoft partners and Cisco Partners providing solutions and services for these vendors too.

Our Services

 

Our services portfolio includes Design , Implementation and maintenance for our solutions offerings.

We also provide assessments based on customer needs. 

We are officially certified trainers for BCM and IPO solutions providing product installation configuration and maintenance training.

We provide managed IT & Telecom services.

Our Expertise

 

TDM and IP Telephony

Avaya/Nortel BCM solutions

Avaya IP Office Solutions

Avaya Data Networking Solutions

Voice Recording Solutions

Video Recording Solutions

Call Center Solutions​

​Data Networking​

Unified Communications

Structured Cabling​​

Call Center setup and Agent Training

IT Services

Telecoms Training

ADSL & Internet Technologies

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